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Avaya 179 Phone Explained

Common Icons

Icon Description
icon: muted Microphone is muted.
icon: feature activated The EC500 feature is activated.
icon: incoming call Incoming call alert.
icon: call active Call is active.
icon: call on hold Call is on hold.
icon: conference active Conference is active.
icon: conference on hold Conference is on hold.
icon: option navigation The Right and Left navigation arrows for viewing more pages/screens/options.
icon: end list, scroll up End of a list; scroll up to see other options.
icon: press volume continuously The volume is turned off. Pressing on the Volume button continuously
icon: volume off Pressing this softkey turns the display backlight off.

Call History Icons

Icon Description
icon: missed call Missed call; indicates you did not answer this call or had forwarded the call to voice mail.
icon: incoming call Incoming call; indicates you have answered this call.
icon: outgoing call Outgoing call; indicates you have made this call.
icon: number of bridged calls Indicates the number of bridged calls.
Top View of the Avaya 179 desktop phoneset

Diagram: Top of Phone

  1. Beacon LED: Displays a red light for the following visual alerts:
    • Incoming call
    • Voice mail and messages
  2. Phone display: Displays in two areas:
    1. Top Bar: Displays communication status, time and date, and device status. This area is always visible.
    2. Application area: Displays the following:
      • Application header: Displays the context-specific application title and one or more subtitles. The header is always empty on the Phone screen.
      • Application content area: Displays menus, lists, pop-up windows, images, or other application content.
      • Softkey labels area: Displays labels with information about the state of the Soft Keys button
  3. Line keys: Used to select the corresponding rows. Each line key has an LED that displays the following visual alerts:
    • Red light: Disabled features.
    • Green light: Incoming call and enabled features.
    • Red and Green light: Off-hook status of the phone.
  4. Soft keys: Used to select the corresponding label of context-specific actions. With the Help soft key, you can view a short description of the features available on your phone. The administrator must activate the Help feature.
  1. (#5 & 7) Navigation cluster: Used to navigate the phone screen.
    • OK button: To select the action assigned to the first soft key.
    • Up and Down arrow keys: To scroll up and down.
    • Right and Left arrow keys: To move the cursor in the text input field, and to toggle values in the selection fields. You can also access the Feature screen.
  1. Voicemail: Used to dial the configured voice mail number to receive a voice message.
  2. Headset: Used to toggle your call from the speaker or handset to headset.
  3. Speaker: Used to turn on the speaker.
  4. Volume: Used to adjust the volume of a handset, headset, speaker, or ringtone.
    • The plus key (+):: To increases the volume.
    • The minus key (-):: To decrease the volume.
  5. Mute button: Used to mute and unmute the outgoing audio.

Application keys provide direct access to the corresponding applications.

  1. Phone key: Displays the Phone screen.
  1. Main Menu: Displays a list of options:
    • Options & Settings
    • Browser
    • Network information
    • Guest Login
    • VPN Settings
    • Log Out
    • About Avaya IP Deskphone
  2. Contacts: Displays the entries in your Contacts list.
  3. Recents: Displays the list of calls in the Call History list.
Bottom View of the Avaya 179 desktop phoneset

Diagram: Bottom of Phone

  1. 5V DC Jack: To connect the power supply.
  2. Network port: To connect the Ethernet cable.
  3. PC port: To connect the computer.
  4. Headset Jack: To connect the headset.
  5. Handset Jack: To connect the handset.