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Communication & Collaboration
Information Resources & Technology
Support Page Content
Avaya 179 Phone Explained
Microphone is muted.
The EC500 feature is activated.
Incoming call alert.
Call is active.
Call is on hold.
Conference is active.
Conference is on hold.
The Right and Left navigation arrows for viewing more pages/screens/options.
End of a list; scroll up to see other options.
The volume is turned off. Pressing on the Volume button continuously
Pressing this softkey turns the display backlight off.
Call History Icons
Missed call; indicates you did not answer this call or had forwarded the call to voice mail.
Incoming call; indicates you have answered this call.
Outgoing call; indicates you have made this call.
Indicates the number of bridged calls.
Diagram: Top of Phone
Beacon LED: Displays a red light for the following visual alerts:
Voice mail and messages
Phone display: Displays in two areas:
Top Bar: Displays communication status, time and date, and device status. This area is always visible.
Application area: Displays the following:
Application header: Displays the context-specific application title and one or more subtitles. The header is always empty on the Phone screen.
Application content area: Displays menus, lists, pop-up windows, images, or other application content.
Softkey labels area: Displays labels with information about the state of the Soft Keys button
Line keys: Used to select the corresponding rows. Each line key has an LED that displays the following visual alerts:
Red light: Disabled features.
Green light: Incoming call and enabled features.
Red and Green light: Off-hook status of the phone.
Soft keys: Used to select the corresponding label of context-specific actions. With the Help soft key, you can view a short description of the features available on your phone. The administrator must activate the Help feature.
(#5 & 7) Navigation cluster: Used to navigate the phone screen.
OK button: To select the action assigned to the first soft key.
Up and Down arrow keys: To scroll up and down.
Right and Left arrow keys: To move the cursor in the text input field, and to toggle values in the selection fields. You can also access the Feature screen.
Voicemail: Used to dial the configured voice mail number to receive a voice message.
Headset: Used to toggle your call from the speaker or handset to headset.
Speaker: Used to turn on the speaker.
Volume: Used to adjust the volume of a handset, headset, speaker, or ringtone.
The plus key (+):: To increases the volume.
The minus key (-):: To decrease the volume.
Mute button: Used to mute and unmute the outgoing audio.
Application keys provide direct access to the corresponding applications.
Phone key: Displays the Phone screen.
Main Menu: Displays a list of options:
Options & Settings
About Avaya IP Deskphone
Contacts: Displays the entries in your Contacts list.
Recents: Displays the list of calls in the Call History list.