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SacSend Editorial Style Guide

Logo for Emma email softwareYou're provisioned, completed onboarding training, and are ready to begin crafting messaging. These resources cover the essentials to help you create campus emails that are branded, accessible, and visually engaging.

As this tool/functionality evolves, bookmark this page to stay looped in on the latest updates!

Branding

Visual Branding

Image of Sac State brand website home pageWhile SacSend messaging templates are pre-built with approved branding, colors, and a standard header and footer, you are free to add content (images and videos) to your messages. ​For consistency, remember to always adhere to university branding standards and audience appropriateness when building messages.

Visit university branding resources to familiarize yourself with “what looks and feels like Sac State."

Brand Center

Editorial Style

Sac State University Communications Editorial Style Guide

Scroll through the alphabetically organized university writing guide for grammatical rules, how to properly reference campus terms, and other common Sac State-specific editorial directions. Editorial Style Guideline

Templates

Two general template styles make it easy to create plug-and-play messaging for a variety of needs. For the most accurate design and preview experience, don't use Internet Explorer or Edge - instead use these recommended web browsers:

  • Chrome
  • Safari
  • Firefox

General​ Standard

Ideal for information and/or formal messaging purposes:

SacSend 2.0 General Standard TemplateGeneral Casual Standard

Ideal for promotions, events, and/or social messaging purposes:

SacSend 2.0 General Casual Template

Building Your Message

Campus audiences receive a lot of SacSend messages every day - take the time to make your message stand out by enhancing the basic templates with images, videos, buttons, social media links and more to boost engagement.

  • The Sacramento State logo and banner color/style is a locked design and can't be modified
  • Only the "from" copy block is editable to customize your division/department/area name

SacSend sample Standard header SacSend sample casual/general header

Note: The President’s Office and Sacramento State Police Department have custom templates that vary from these guidelines.

Header Template Examples
General Standard FROM THE DIVISION OF Student Affairs
FROM THE COLLEGE OF Social Sciences & Interdisciplinary Studies
FROM THE DEPARTMENT OF Government 
General Casual From the Division of Student Affairs
From the College of Social Sciences & Interdisciplinary Studies
From the Department of Government
Exceptions The President’s Office and Sacramento State Police Department have custom templates that vary from these guidelines

Below are visual examples of headlines, subheadlines, and body copy. The table includes detailed information for each template style.

SacSend sample General Standard template design

SacSend sample general casual template

  General Standard General Casual
Body Copy Helvetica, 16px, (bold/italics ok for emphasis), Dark Grey (default) Helvetica, 16px, (bold/italics ok for emphasis), Dark Grey (default)
Hyperlinks/URL's Helvetica, 16px, Sac State Green, Underlined Helvetica, 16px, Sac State Green, Underlined
Headers Header 1: Helvetica, 32px, bold, Sac State Green Header 2: Helvetica, 28px, bold, Dark Grey (default)
Header 3: Helvetica, 24px, bold, Sac State Green
Header 1: Helvetica, 32px, bold, Sac State Green
Header 2: Helvetica, 28px, italic, Evergreen Ash
Header 3: Helvetica, 24px, italic, Sac State Green
Header 4: Helvetica, 20px, italic, Evergreen Ash
Captions Helvetica, 16px, Dark Grey (default) Helvetica, 16px, Dark Grey (default)
Button Select Helvetica from the drop-down menu
Select Helvetica from the drop-down menu

While you're able to access the text color palette spectrum, only use the branded colors featured to the right of the spectrum colors.

image of Emma color swatch selector window

Think outside the 'text box' - the most engaging emails include photos, videos, buttons, dividers, and hyperlinks to relevant content to create visual interest and reduce overall word count by "showing versus telling."

Caution: Best practice is for your entire email to be less than 2 MB, so be careful about the quantity and sizes of the images you're using.

Images

For best display, size (or resize) images or logos to 480px x 480px or smaller.

  • Upload your own (jpg, png, gif)
  • Browse official Sac State’s Flickr images (built into the Emma image gallery)
    Tip: Because the Flickr thumbnails in the Emma gallery are small and hard to see, you can always search/download images directly from Sac State’s Flickr account and upload them to your Emma image gallery

You can also crop/edit uploaded images, designate placement (left, right, center), and adjust padding around an image within Emma.

Videos

Videos are a dynamic way to share a message, but even if you're embedding a video, be sure to provide some context about what your audiences can expect to experience.

Video Formats and Linking to Videos​​

Captioning and Alt-Text​

For accessibility, provide a caption underneath an image or video, and always include Alternate Text (Alt Text) and a link (if applicable) in the fields within the Image edit window.

Add a Button

To call attention to a single link destination or action you'd like your audience to take - such as asking them to take a survey, visit a website, etc. - include it as a button versus a hyperlink.

If appropriate to the message purpose/audience, you can include social media bugs in your message footer, or point to official university social media channels.

  1. Use the rounded square, black/white (not the color) versions of the icons in your messages; choose the small or medium option for size, and centered orientation is preferred
  2. Select your social channels and complete the URL with your specific Sac State social media handle

SacSend 2.0 Black Social Media Icons

Subject Line

Simply type in your subject line – the [SacSend] identifier will automatically appear at the beginning of your finished subject line when you send. The strongest subject lines are direct and timely, as well as:

  • Brief (75 characters or less)​
  • Avoids acronyms or jargon that can confuse uninitiated audience members
  • Includes action-oriented phrases​ (dates, requirements, benefits)
Image of subject line and preheader fields within the Emma software menu.

Preheader Text​

In addition to a compelling, action-oriented subject line, this optional - but encouraged - field allows you to include a brief message plug/summary of your message that appears in the preview window of your recipient’s email inbox. Many folks scan emails, and an eye-catching preheader can help encourage them to open the message.

Example:

Subject line: XYZ Program Launches DATE
Preheader: FREE training shows you how to ACTION

Resources & Training

Most formatting and how-to topics are searchable on Emma's website:

Emma Support Hub​

For technical support or to request training, contact the IRT Service Desk team:

Submit a Ticket