International Student Health Insurance

As a condition of your enrollment at Sacramento State you will be automatically enrolled in the CSU-approved UnitedHealthcare Student Resources health insurance policy. Enrollment questions can be directed to Alex Shigenaga at alex.shigenaga@csus.edu.

The health insurance charge for fall and spring semesters will be automatically added to your university tuition and student fees.

UnitedHealthcare Student Resources Plan Summary

UnitedHealthcare Student Resources Summary Flyer

Enrollment Instructions

For every fall and spring term, international students enrolled in units will be added to the health insurance policy by IPGE. Students should not enroll themselves directly.

Plan Resources

UnitedHealthcare Student Resources (Update your contact information, check eligibility status, and view plan details)

Voluntary Dental and Vision Coverage

Frequently Asked Questions (FAQs)

Why is Health Insurance Required?

By CSU Policy, Sacramento State requires all international students to enroll in health insurance. In order to attend classes at Sac State, all F-1, J-1, and J-2 visa holders are required to hold health insurance through UnitedHealthcare Student Resources.

Who do I contact with insurance questions?

If you have questions regarding enrollment, ID cards, benefits and coverage, finding a doctor, or claims, contact UHCSR Customer Service by phone at 1-800-767-0700 or email at customerservice@uhcsr.com.

How does health insurance in the US work?

The health insurance system in the United States may be drastically different from your home country. Click this link to read more about the differences.

What is the plan called?

The plan is called UnitedHealthcare Student Resources (UHCSR).

What is covered?

Health insurance helps cover the expense of:

• Visits to the doctor, hospital or urgent care
• Unexpected illness and/or injuries
• Medical evacuation
• Repatriation
• Medicine

Please see the plan brochure and summary above for more detailed information.

How do I get my UHCSR ID Card?

ID cards are digital and will be available 30 days before the plan start date. You’ll receive an email from UHCSR once your ID card is ready to download. You can request a hard copy ID card by logging into you UHCSR MyAccount and requesting a hard copy. First time users may set up their MyAccount with the following instructions:

1. Visit: UHCSR
2. Enter your First Name, Last Name and Date of Birth
3. Under Identification Type, select "Student ID" and enter your school-issued Student ID number. Select Continue.
4. Complete the steps to create your account and download the UHCSR App

With the app, you have instant access to: Your member ID card, The Find a Doctor tool, more information about your plan benefits, health tips that are tailored to you, and Student support specialists (through click-to-chat or by phone). From your mobile device or tablet go to the App Store or Google Play and search for the UHCSR app to download. For questions about the app, please visit www.uhcsr.com or call UHCSR at: 1-800-767-0700.

Am I covered after graduation?

Students are responsible for their own health insurance coverage after graduation. While many students may be covered under employer benefits, it may be necessary for others to secure separate coverage. To assist with this, UHCSR offers optional coverage for students on Optional Practical Training. To be eligible, students must be on an approved period of OPT and purchase the plan prior to the expiration of their current policy, in addition to meeting other criteria. Please see details at UnitedHealthcare Student Resources. Select "Explore Policy" under the tile labeled Medical -- High Student Plan Only. Click Get Started, then Continue as a Guest. Select OPT Students as the Insurance category that best describes you and complete the required fields.

How do I find a doctor?

To find your PPO In-Network List of doctors, Hospitals and Urgent Care Centers visit UnitedHealthcare Student Resources. You can also search for doctors, hospitals or urgent care centers on the UHCSR App.

From your mobile device or tablet go to the App Store or Google Play and search for the UHCSR app to download. For questions about the app, please visit www.uhcsr.com or call UHCSR at: 1-800-767-0700.

In case of a life-threatening emergency call 911 or go to your local hospital emergency room.

Is there a way to waive out of the requirement?

Only the following students are eligible to request a waiver from the UHCSR health insurance requirement:

• Students covered under a government sponsored scholarship (e.g., SACM)
• Students with U.S. based, employer sponsored health insurance plan through a spouse or parent.

The following types of insurance will NOT be accepted for waivers: coverage through a CPT or OPT employer, travel insurance, short-term medical plans, socialized medicine policies, including Canadian policies, international insurance plans underwritten in a country outside of the United States, California Medi-Cal or out-of-state Medicaid health plans.

What is the waiver process?

• For students provided health insurance under a government sponsored scholarship (e.g., SACM), student must submit proof of your government-sponsored scholarship that includes reference to your health insurance to intlprg@csus.edu. Include your Sac State ID in your email. Your proof must include:
  • Your full name
  • Dates of coverage spanning the start and end of the academic term
• For Students with U.S. based, employer sponsored health insurance plan through a spouse or parent, student must submit proof of your current insurance policy to intlprg@csus.edu. The review process may take up to 3 – 5 business days. If approved, you will be required to purchase the Global Travel Medical Evacuation and Repatriation Coverage through UHCSR. Proof of this coverage for all international students is required per CSU Chancellor’s Office Executive Order. Include your Sac State ID in your email. Your proof must include:
  • Your full name
  • Copy of both sides of your health insurance ID card
  • Your full insurance policy
  • Dates of coverage spanning the start and end of the academic term

When is the waiver request deadline?

Spring semesters: January 10

Fall semesters: August 10

Review of waiver requests may take 3 – 5 business days.

What happens if I don’t request a waiver in time?

IPGE may not be able to grant your waiver request. Therefore, you would need to remit payment for the UnitedHealthcare Student Resources health insurance coverage.

I had a waiver approval last semester, do I automatically get a waiver this semester?

No. You must apply for a waiver every semester along with the requested documents.

My waiver request was denied. Can I appeal?

Appeals of waiver requests will be reviewed by the AVP or Director of IPGE. All decisions after appeal are considered final.