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Coronavirus Information for Students Division of Student Affairs

Support Page Content

Housing Updates

Last updated: August 26, 2020 @ 2 p.m.

Dear on-campus Hornet:
Please note the following updates based on the evolving COVID-19 pandemic.
Is on-campus housing open for the 2020 fall semester?
Yes - On-campus housing is still accepting applications for the fall 2020 semester. Move in week starts August 24, 2020.

Will the Courtyard Market and Servery at the Dining Commons also be open for the 2020 fall semester?
Yes - Both will be open. Operating hours are noted below:

Hours of Operation:

  • Servery at the Dining Commons (maximum 12 people at any time)
    • Monday – Friday 8am – 8pm; Sat 9am – 8pm; Close 10:30am – 11am; 3:30pm – 4pm
      • Switch from Breakfast to Lunch and then Lunch to Dinner
  • Courtyard Market (maximum 10 people at any time)
    • Monday – Friday 9am – 8pm; Saturday/Sunday 11am – 8pm

Can I choose to cancel my housing/dining contract?
The deadline to cancel your housing/dining contract for COVID-19 reasons was July 24, 2020, at 11:59 pm PST. Cancellations after this date have to go through an approval process. If approved, students are held to the cancelation fee of $250, and 30-day notice charge as outlined in the License Agreement.

Can I cancel my contract and receive a refund?
If you cancel your housing/dining contract before July 24, 2020, at 11:59 pm PST you will receive a $250 refund.

How do I cancel my contract?
You must go online to Hornet Housing in order to cancel your contract.

When can I move into my fall semester room?
Once you are confirmed a space you will receive your move-in appointment time. You will remain in your car until staff arrives to complete the check-in process. You are allowed to bring up to two people to assist with moving into housing. Facial coverings and physical distancing are required at all times.

Can I change my move-in appointment?
Yes, you can change your move-in appointment but must select what is available from the online system. Suitemates will not be allowed to move in at the same time.

When will I be notified of my fall room assignment?
Once you are confirmed a bed space you will be notified of your assignment. All assignments will be for the fall semester only and subject to change for Spring 2021 based on COVID-19. You will live in either a single or super single room. Costs are posted in our Housing Rates Page. There will be limited double rooms available.

Will I be able to have guests?
UHS is suspending students’ ability to have guests to better support CDC guidelines and limit person-to-person contact. UHS has implemented a ‘No Guest/Visitor Policy’ until further notice. More information about new policies will be sent to students and posted on our website.

What services will be unavailable this fall?
With the COVID-19 guidelines in mind, the fitness center, movie room, cardio studio, and gaming lounge in Riverview Hall will be closed. Recreation rooms, study lounges, computer labs, and living rooms will be available for use by reservation and checking out a key at your front desk. Students are expected to follow physical distancing and mask requirements, as well as all other policies. More information about new policies will be sent to students and posted on our website soon.

What if I feel sick?
Student Health and Counseling Services (SHCS) will remain open for students. Students should complete the COVID-19 Illness/Exposure Report Form or call to set up an appropriate appointment and prepare for their visit. SHCS offers phone, zoom, and limited in-person appointments. Please call 916-278-6461. During non-business hours calls to SHCS will be immediately connected to the Nurse Advice Line.

What if I have been exposed to someone with a confirmed or suspected case of COVID-19?

  • Stay in your room alone.
  • Complete the COVID-19 Illness/Exposure Report Form or call 916-278-6461.
  • Self-monitor for symptoms for 14 days
    • Check for fever (temperature 100.4 degrees or higher)
    • Dry cough
    • Sore throat
    • Shortness of breath
  • If you become sick, self-isolate at home. Many illnesses, including the coronavirus, do not need doctor’s care. You should self-isolate at home until cough, fever, and respiratory symptoms are gone for at least 3 full days, or for seven days from when the symptoms first started.
  • If the illness is severe, call your health care provider or the Student Health Center at 916-278-6461. Do not go directly to the health center, urgent care or emergency department without calling first. That will allow them to prepare for you. Do not call 911 or go to an emergency department unless you are having severe symptoms.
  • Testing for COVID-19 is only being done on symptomatic persons.

Upper Eastside Lofts Information

Updates for the Upper Eastside Lofts