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Coronavirus Information for Students Division of Student Affairs

Support Page Content

Housing Updates

Last updated: November 17, 2020 @ 1 p.m.

Dear on-campus Hornet:
Please note the following updates based on the evolving COVID-19 pandemic.

Is on-campus housing open for the 2020-2021 academic year?
Yes - On-campus housing is still accepting applications for the fall and spring semesters. Spring move-in day is January 22, 2021.

Will the Courtyard Market and Servery at the Dining Commons also be open for the 2020-2021 academic year?
Yes - Both will be open. Operating hours are noted below:

Hours of Operation:

  • Servery at the Dining Commons (Grab and Go Only with a maximum of 12 people at any time inside the building)
    • Monday – Friday
      • Breakfast - 8:00 a.m. – 10:30 a.m.
      • Lunch - 11:00 a.m. – 2:30 p.m.
      • Dinner - 4:00 p.m. – 8:00 p.m.
    • Saturday - Sunday
      • Breakfast - 9:00 a.m. – 10:30 a.m.
      • Lunch - 11:00 a.m. – 2:30 p.m.
      • Dinner - 4:00 p.m. – 7:00 p.m.
  • Courtyard Market (maximum of 10 people at any time)
    • Monday – Friday 10:00 a.m. – 8:00 p.m.
    • Saturday - Sunday 11:00 a.m. – 8:00 p.m.

“Hours are subject to change based on demand. If the number of meal plan participants drops below forecasted levels, the Courtyard Market may be closed.”

I rolled my housing application from fall to spring, can I choose to cancel my housing/dining contract?
If you have not moved into housing, the deadline to cancel your housing/dining contract for COVID-19 reasons is December 14, 2020, at 11:59 pm PST. Cancellations after this date have to go through an approval process. If approved, students are held to the cancellation fee of $250, and a 30-day notice charge as outlined in the License Agreement.

Can I cancel my contract and receive a refund?
If you rolled your housing application from the fall to the spring, you can cancel your housing/dining contract before December 14, 2020, at 11:59 pm PST, and you will receive a $250 refund.

How do I cancel my contract?
You must go online to Hornet Housing in order to cancel your contract.

Will I be able to have guests?
UHS is suspending students’ ability to have guests to better support CDC guidelines and limit person-to-person contact. UHS has implemented a ‘No Guest/Visitor Policy’ until further notice. Information about our new policies can be found on Housing Policies and Procedures page.

What services will be unavailable for the 2020-2021 academic year?
With the COVID-19 guidelines in mind, the fitness center, movie room, cardio studio, and gaming lounge in Riverview Hall will be closed. Recreation rooms, study lounges, computer labs, and living rooms will be available for use by reservation and checking out a key at your front desk. Students are expected to follow physical distancing and mask requirements, as well as all other policies. Information about our new policies can be found on Housing Policies and Procedures page.

What if I feel sick?
Student Health and Counseling Services (SHCS) will remain open for students. Students should complete the COVID-19 Illness/Exposure Report Form or call to set up an appropriate appointment and prepare for their visit. SHCS offers phone, zoom, and limited in-person appointments. Please call 916-278-6461. During non-business hours calls to SHCS will be immediately connected to the Nurse Advice Line.

What if I have been exposed to someone with a confirmed or suspected case of COVID-19?

  • Stay in your room alone.
  • Complete the COVID-19 Illness/Exposure Report Form or call 916-278-6461.
  • Self-monitor for symptoms for 14 days
    • Check for fever (temperature 100.4 degrees or higher)
    • Dry cough
    • Sore throat
    • Shortness of breath
  • If you become sick, self-isolate at home. Many illnesses, including the coronavirus, do not need doctor’s care. You should self-isolate at home until cough, fever, and respiratory symptoms are gone for at least 3 full days, or for seven days from when the symptoms first started.
  • If the illness is severe, call your health care provider or the Student Health Center at 916-278-6461. Do not go directly to the health center, urgent care, or emergency department without calling first. That will allow them to prepare for you. Do not call 911 or go to an emergency department unless you are having severe symptoms.
  • Testing for COVID-19 is only being done on symptomatic persons.

Upper Eastside Lofts Information

Updates for the Upper Eastside Lofts