About Information Technology
COVID-19 Interim Measures
We understand that this is a confusing and scary time for all. This webpage was established to be a hub for information and resources for staff members on how to operate and continue to offer services to students virtually.
The Division of Student Affairs is committed to our vision of Where Students Come First and to helping all hornets achieve their academic and professional goals. During this time, we want to reassure all students that our commitment to serving them has not changed.
Please check our Technology Contingency Plan Resources page to access the resources we have put together to help you help our students.
The purpose of Information Technology is to provide technical support for the departments within the Division of Student Affairs. Our team includes:
Help Desk is responsible for technical support of computer hardware and software throughout the Student Affairs departments.
Imaging is responsible for scanning, uploading and indexing documents into OnBase imaging system and receiving and entering transfer credit for all external transcripts.
OnBase analyzes current Student Affairs business processes and creates innovative and efficient solutions using OnBase
Web is in charge of web development and design for the websites of Student Affairs.
Our department works in collaboration with the Division of Information Resources and Technology.
Need Help? Submit a Request
The best way to contact us is via email. Currently, reaching out to firstname.lastname@example.org makes our department aware of any issues you might be experiencing and funnels the information to the appropriate team member to assist you. Follow the guidelines below for optimal results:
Subject: Include one of the categories below and a brief description of the problem
Web | OnBase | Help Desk | Imaging
Body: Please use this area to describe your issue or request in as much detail as possible. This may include:
To see a detailed list of the services and resources provided by our department, visit our page of services below.