Setting Up Your Parchment Account

1. To begin, visit the Parchment website for Sac State.
2. In the Email field, enter your preferred email address and click Continue. It does not have to be a "CSUS email."
3. Complete the Enter your Personal Information and Choose a Password sections. You may encounter an error message if too much time passes while entering information. To resolve, close your browser and start a new session.
4. Select the Create Account & Continue.
5. You will be asked to confirm your account through an email confirmation. Check your email for your specific registration code.
6. Once you enter the code, click Submit.
7. After your account is verified, complete the Enrollment Information page. Note: You are not required to complete the "Your Student ID Number" field but is encouraged if applicable.
8. Click Continue to complete your account.

Download the PDF instructions

Ordering Your Transcript

You must have created a Parchment account before you can begin the ordering process. Transcripts are $11.00 per copy.

1. From your Parchment account, locate Transcript and select the green ORDER button to the right on the Available Credentials page.
2. Then, confirm where to send the transcript on the Set Delivery Desination page. You may search by the school or select the option "I'm sending to myself or another individual." Then, you will be given three delivery methods (1) Electronic, (2) Print & Mailed, or (3) Local Pick-up (In-person Pickup)
   1. Electronic - input the Recipent's name and email address.
   2. Print & Mailed - input the Recipent's name, phone number, and address.
   3. Local Pickup - select the option to pick up the order yourself or designate antoher person to pick up the order on your behalf. Input a phone number to get informed when your order will be ready. The Student Service Center will be the default location for all in-person pickups.
3. Once your delivery method is selected, you will be brought to the Item Details screen that will provide your order details and pricing.
   1. Select the Purpose and When Do You Want This Sent. Choose Send Now or Hold for Degree.
   2. You may choose to include any attachments using the Add an Attachment button as applicable.
4. Consent to the order by electonically signing with your signature.
5. Then, you will move forward to the Order Summary page to finalize your order.
6. If satisfied, select Continue to move forward to the payment page.
7. From the Payment Information page, input your credit card information and billing address.
8. Click the Submit Payment button to place your order. DONE!

Tracking Your Order

1. From your Parchment account, locate Orders > Order History from the menu at the top of the screen.
   1. Your Order History will show your transcript order which will include the Document ID, Status, Receipent, and Price.

When your order is processed, the status will change under the "Where's my transcript?"

NOTE: If you opted for an electronic delivery, the receiver must access the download via email. Your Parachment account will not give you the option to download the transcript as it's intended for the listed recipient.

Downloading Electronic Transcripts

Parchment will send an email confirmation with a link to access the transcript to the intended recipient. Look for the Subject Line: "You've Received A Document: [Assigned Document ID]"

The link will be available for 30 days for unlimited downloads in your internet browser.