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ECS CCATS College of Engineering & Computer Science

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ECS Helpdesk Remote Tools

ECS Remote Tools

The College of ECS provides access to ECS labs remotely.

The campus also provides Zoom, a web video conferencing solution, to help get into contact with staff, students, or to study together remotely. Please see the tutorials on this page to help you get started.

If you have questions/issues regarding any of these tools please contact the ECS Helpdesk Student Assistants for clarification

ECS Helpdesk Student Assistants

(916) 278-6690

Chat with an ECS Student Support Assistant Mon - Fri from 7:30 a.m. - 4:30 p.m.

ecs-helpdesk@csus.edu

How do I use ECS Labs Remotely?

Starting Spring 2024, we will be using Microsoft Azure Virtual Desktops (AVD) as our primary way to provide access to ECS software remotely. Sassafras is still available, but shoud be used as a backup only. Sassafras will not be available after Spring 2024 so it is important to fully test AVD now.

For a much more detailed explanation of Microsoft AVD and how to connect, please visit the Microsoft AVD Instruction and Information page.

Connecting to the CSUS VPN via the Global Protect VPN Client

What's a VPN, why do I need to use it?

A VPN is a Virtual Private Network. It creates a secure tunnel from your system to the campus internal network.

Most ECS resources are not available outside of the campus internal network (Linux servers, lab systems) so you will need to connect to the campus network using the CSUS VPN.

VPN Clients for Windows, Mac, and Linux

*most modern PCs are 64-bit

Zoom Video Conferencing and Meeting software

What is Zoom?

Zoom is a web conferencing technology which allows the campus community to hold live meetings, webinars, and share content from our screens. All you need is a device with an Internet connection. The Zoom platform offers web conferencing services with both voice and video, and other features like Q&A, polling, remote screen control, whiteboards, and discussions.

All CSUS faculty, staff, and students already have zoom accounts which can be accessed via your normal CSUS Saclink credentials.

You can host video/audio meetings with anyone, not just CSUS faculty/staff/students. People that wish to join meetings do not need the app or a smartphone.

To get started using Zoom, please read the Zoom Instructions or check out Zoom's Video Tutorials.