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Student Service Center Division of Student Affairs

Coronavirus Information for Students COVID-19 & Remote Campus FAQs

Department Updates Concerning COVID-19

The Student Service Center is here to assist you. Due to the COVID-19 pandemic, we have been experiencing a high volume of email inquiries and phone calls. Emails are answered in the order they arrive and there may be a delay in response time during peak periods (i.e., beginning of the semester or deadlines).

Note: Sending multiple email inquiries will not result in an immediate reply. If you need an immediate response, please call us during our office hours at (916) 278-1000, option 2.

Emailing the Student Service Center

  • Send email to sacstatessc@csus.edu
  • To ensure your privacy and allow our staff to thoroughly answer your questions via email, please send them from your @csus.edu account
  • Include your Name and Sac State ID number. No information will be disclosed to non-verified email addresses. Due to privacy concerns, we are not able to accept documents submitted via email.

Spotlight

Apply for 2021-22 Financial Aid
2020-21 Change in Aid Request
Financial Aid Docs Upload
Student Services Docs Upload

About Student Service Center

The Student Service Center

The Student Service Center (SSC) provides students with a wide range of information and transactions related to enrollment, registration, financial aid, and more! The SSC offers many services on behalf of Student Affairs and the University.

Review our Self-Guide and FAQ’s regarding our services

Self-Guide & FAQs

Forms

Video Resources & Tutorials

Webinars

To drop an individual class, initiate the process on your Student Account > OnBase Forms. To withdraw from the semester (all classes), use the online Semester Withdrawal Form through the OnBase Forms.

File/renew your 2021-2022 Financial Aid Application. List Sac State’s school code: 00150. If required to submit additional documents, refer to your Student Center > To-Do List for instruction.

Financial Aid pays out one week before the start of the semester. After your balance is paid, any remaining funds are issued within 2-3 days to your eRefund account. If you are waiting for a paper check, allow 5-7 days for it to arrive via postal mail.

Services

Find Us

Student Service Center
Lassen Hall, Room 1000
Mon – Fri, 8 am – 5 pm

Contact Us

Phone: (916) 278-1000, Option 2
Call: Mon – Fri, 9 am – 3 pm

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