About Student Service Center
We’re Only One Call away!
Starting Monday, 8/10
We have advisors and counselors available to assist you. We provide services for Financial Aid, Registrar/Records, Scholarships, Transcripts & more!
Call us: 916-278-1000, Option 2
Monday - Friday
9am - 3pm
NOTE: Our Zoom Drop-ins will be temporarily on PAUSE while we answer your calls.
About the Student Service Center
The Student Service Center (SSC) provides students with a wide range of information and transactions related to enrollment, registration, and financial matters. The Center is often the first point of contact for students entering Lassen Hall and offers many services and referrals to other areas of the Division and University.
Contacting the SSC?
Thank you for contacting the Student Service Center. Due to the COVID-19 pandemic, we are experiencing a high volume of email and voicemail inquiries. Please allow up to 5 business days for a staff to reply.
If you plan to send an email to us at email@example.com, please send your questions through your My Sac State Outlook and include your Name and Sac State ID# to ensure your privacy. We appreciate your patience!
The fastest way to submit your Financial Aid documents? Upload your Financial Aid documents securely using your My Sac State login.
Semester Withdrawal for continuing students not attending Spring 2020 (e.g. attending another school, taking a break, unable to attend), please notify the university by submitting the withdrawal form to us.
Financial Aid pays out one week before the start of the semester. After your balance is paid, any remaining funds are issued within 2-3 days to your eRefund account. If you are waiting for a paper check, allow 5-7 days for it to arrive via postal mail.
Connect with Student Services Center
Student Service Center
Lassen Hall, Room 1000
Mon - Fri, 8:00 am - 5:00 pm