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COVID-19 Information for Students Division of Student Affairs

Support Page Content

Health & Counseling Updates

Last Updated 4/4/2023

COVID-19 Flow Chart

COVID-19 Vaccine Information

Q. How can students schedule a vaccine appointment at Sac State?

Q. How can faculty/staff schedule a vaccine appointment at Sac State?

  • Go to My Turn:
  • Click on Make An Appointment
  • Answer questionnaire, Enter the Access Code below for the desired vaccine:
    • Pfizer Access Code: MD3B5UF1SD
    • Johnson & Johnson Access Code: TK7DJ8JSDB
  • Press continue, then enter 95819 as the zip code
  • Select Sacramento State University
  • Select the date and appointment time
  • Enter remaining information

Q. How can I decrease the risk of becoming infected with COVID-19?

  • Get vaccinated!
  • Clean your hands often with soap and water for at least 20 seconds.
  • Use hand sanitizer when soap and water are not available after touching surfaces.
  • Wear masks or face coverings when you are not alone*.
  • Practice physical distancing

Note: All individuals must wear face masks in any indoor public settings, including offices, regardless of vaccination status

Q. What if I feel sick?

We ask that you call before you come so that we can provide you with an appropriate appointment and prepare for your visit. We are able to offer phone, zoom, and in-person appointments. Please call 916-278-6461. During non-business hours you will be immediately connected to our Nurse Advice Line.

Q. What if I have been exposed to someone with a confirmed or suspected case of COVID-19?

  • Self-monitor for symptoms for 14 days
    • Check for fever (temperature 100.4 degrees or higher)
    • Dry cough
    • Sore throat
    • Shortness of breath or difficulty breathing
    • Muscle or body aches
    • Headache
    • Congestion or runny nose
    • Diarrhea
    • Nausea or vomiting
    • New loss of taste or smell
  • If you become sick, isolate at home and contact your medical provider. Many illnesses, including the coronavirus, do not need doctor’s care, but it is important that you quarantine for at least 10 days from symptom onset.

If the illness is severe, call your healthcare provider or Student Health & Counseling Services at 916-278-6461. Do not go directly to the health center, urgent care or an emergency department without calling first. That will allow them to prepare for you. Look for emergency warning signs for COVID-19. If you are showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

Do not call 911 or go to an emergency department unless you are having severe symptoms.

  • Testing for COVID-19 is only recommended for symptomatic persons.

Q. What should I do for my older or sick relatives and neighbors?

It is important to self-isolate from anyone aged 65 and older or with a chronic health condition (heart disease, lung disease, diabetes, cancer) or have weakened immune systems. These individuals are particularly vulnerable and at high risk for complications due to the COVID-19 virus. Maintain contact by phone, email, social media, etc. Set up a system of family and friends to provide support, including delivering essentials to homebound and sick people.

Health and Wellness Promotion

Q. Are health and wellness events being offered?

Yes, all wellness events, presentations, and workshops will be held virtually. For wellness tips and updates about services and future events, follow us on Instagram or Facebook - @shcssacstate.

Q. Are nutrition appointments available with the Registered Dietitian?

Yes, virtual appointments are available. Please contact (916) 278-6461 to schedule, change, or cancel an appointment.

Q. Am I still required to attend a substance abuse sanctioning appointment?

Yes. All appointments will be provided virtually. Please contact Rachel Alvarez at for further questions or scheduling appointments.

Q. What services can I access at the Health & Wellness Promotion office (WELL 1st floor)?

The Health & Wellness Promotion office is closed until further notice. Tobacco Quit Kits are still available in the Student Health & Counseling Services Pharmacy (WELL 1st floor).

Medical Services

Q. Is Student Health & Counseling Services (SHCS) open for business for the remainder of the semester?

Yes. SHCS will remain open for all services Monday – Friday 8:30 am – 4:00 pm.

Q. What if I am worried about having been exposed to the Coronavirus (COVID-19).

Students who have concerns about their exposure risk or symptoms should call SHCS at 916-278-6461 or their healthcare provider. It's important to call before coming in. Exposure risk is thought to be low and in most cases, symptoms are mild. Patients at greatest risk are individuals 65 years or older with chronic medical conditions. An after-hours advice nurse is available. To talk with a nurse 24/7, please call 1-207-228-9040.

Q. Is SHCS able to provide a note if my employer or professor requires a note to go back to work or clear absence in class?

SHCS does not provide visit verification or absence excuses for students who have missed work or school.

The Center for Disease Control (CDC) recommends that “employers allow flexible sick-leave policies during this outbreak and encourage employees to stay home if they are ill with acute respiratory illness until they have no signs of a fever and any other symptom for at least 24 hours.” Additionally, “employers should not require a note from a medical provider to return to work.” (Coronavirus, 2020)


Q. Can I still come to campus for a face-to-face therapy appointment?

Yes, under certain circumstances students are still able to attend therapy appointments in person on campus. However, all students are strongly encouraged to try therapy over Zoom in order to best protect all of us. We will talk to you to figure out what will best meet your needs.

Q. Can I do therapy online?

Yes. Call the front desk at 916-278-6416 and they will connect you with a counselor who can get you started.

Q. Can I schedule an appointment online?

Not right now. Please call the front desk at 916-278-6416 so we can make sure you are scheduled for the appointment that will best meet your needs.


Q. Is the Pharmacy open?

Yes. The pharmacy is open Monday-Friday, 8:30 am – 4:00 pm, close 12:00-12:30 for lunch. We are open for prescriptions and OTC medication sales. The pharmacy direct line is 916-278-6040.

Q. Can I get my prescriptions mailed to me if I don’t come to campus?

The pharmacy is offering limited mail order services for prescriptions for a nominal fee. Please call the pharmacy for details.

Q. How do I transfer my prescription out to another pharmacy?

Have your pharmacy call the Sac State Pharmacy at 916-278-6040 so that we may transfer your prescription out to them.

Q. Do I need an annual flu shot? How much does it cost?

Yes! This year, it is especially important to get an annual flu shot. The flu shot will be free to the Sac State campus community.

Q. Does the annual flu shot protect against the COVID-19?

No! The annual flu shot does not provide protection against COVID-19. It is highly recommended to get the flu shot, in order to mitigate the effects of one of these two respiratory infections.

Connect with Us

Student Health & Counseling Services at The WELL
Mon-Fri: 8:30 a.m. - 4:00 p.m.

Phone: (916) 278-6461
Fax: (916) 278-7359

Meet Our Staff

Our Facebook
Our Twitter
Our Instagram

Community Testing Resources


For questions regarding on-campus COVID-19 Testing or the COVID Vaccine please email us.

Email Your COVID-19 Testing & Vaccination Questions

COVID-19 Testing & Vaccination FAQ


Project Baseline is an initiative to make it easy and engaging for people like you to contribute to the map of human health and participate in clinical research. Together with researchers, clinicians, engineers, designers, advocates, and volunteers, we're collaborating to build the next generation of healthcare tools and services.

Project Baseline Resources


COVID-19 Notice. Health centers are an important component of the national response to the COVID-19 pandemic. Call your nearest health center or health department to discover their availability for COVID-19 screening and testing. Health centers can assess whether a patient needs further testing, which may be done over the phone or using telehealth.

Health and Human Services Resources


CVS Health is offering no-cost coronavirus testing (COVID-19) available to qualifying residents in select states, 18 and older. Find test sites and schedule a COVID-19 test to get results in as soon as 30 minutes.

CVS Resources


COVID Clinic is happy to offer COVID-19 PCR or TMA testing services. This testing meets the requirements for most travel restrictions; however, it is the purchaser’s responsibility to review any applicable travel restrictions prior to booking an appointment in order to ensure the service will meet the patient’s travel restriction requirement(s).

Drive Through Clinic Resources


Drive-thru COVID-19 testing is now available at select Walgreens locations. Learn more and see if you are eligible for coronavirus testing today.

Walgreens Resources

Virtual Learning and Health Resources

Virtual learning can be hard for individuals. It is important to note that there are many resources on and off-campus or virtually to support student wellness during this time.

Wellness in the Classroom:

The Wellness in the Classroom project provides resources and strategies for faculty to incorporate elements of wellbeing into their teaching practices and course design.

To learn more about the project and access the full Wellness in the Classroom toolkit, visit the Healthy Campus website.

Healthy Campus website

Enter your contact information below to sign up for the biweekly Wellness in the Classroom newsletter.

Enter your contact information

Mental Health Resources:

Counseling Services Available: Sac State Student Health & Counseling Services is still open and taking appointments through telehealth. Some services that are still offered are:

Peer Counseling: Want to talk to someone, but not sure if counseling is right for you? Peer Counseling is a safe, nonjudgmental, and confidential space to talk about anything that's on your mind during a 30-minute support session with a mental health trained peer.

Sign up for peer counseling

Mental Health America - Back to School COVID-19 Toolkit: Mental Health America (MHA) developed it's 2020 Back to School Toolkit with COVID-19 and more in mind to help students, parents, and school personnel navigate the uncharted waters of the pandemic.

Mental Health America - Back to School COVID-19 Toolkit

Active Minds - Mental Health Amid the COVID-19 Pandemic: Resources for young adults, students, schools, parents, communities, and remote workers to support mental health during this time of COVID-19. Resources include webinars, self-care tips, student mental health survey data, and more.

Active Minds - Mental Health Amid the COVID-19 Pandemic

Mental Health Access Team: Link Sacramento county Residents with culturally and linguistically competent recovery-focused mental health services.

Mental Health Access Team

Sacramento County Behavioral Health Resources: This resource list provides most of the mental health programs and services available to adults in Sacramento County. The services listed in this resource are available to the community without a referral.

Sacramento County Behavioral Health Resources

HOPE Cooperative: offers a vast array of mental health recovery programs that provide supportive services to individuals with a psychiatric disability to achieve the goals they have set for themselves to increase their quality of life.

HOPE Cooperative

Crisis Text Line

  • Text BRAVE to 741-741
  • Text STEVE to 741-741 (People of color crisis line)

National Suicide Prevention Lifeline

  • Call 1-800-273-8255

California Peer Warm Line: The specific purpose of CAMHPRO is to promote the work and mission of peer-run organizations devoted to advocacy and empowerment for mental health consumers.

The Trevor Project and COVID-19 and LGBTQ+ Mental Health & Suicide Prevention:

The Trevor Project and COVID-19 and LGBTQ+ Mental Health & Suicide Prevention

Meditation and Stress Management Resources:

BIPOC Resources:

The Asian Mental Health Project: Aims to educate and empower Asian communities seeking mental healthcare.

The Asian Mental Health Project

Behavioral Health Division of the Indian Health Service: Promotes the integration of behavioral health and primary care.

Behavioral Health Division of the Indian Health Service

The Villij: promotes inclusive, accessible, and nurturing spaces for women of color to connect and heal.

The Villij

Black Emotional & Mental Health (BEAM) Collective: mission is to remove barriers for BIPOC people experiencing access to or staying connected to emotional health care and healing.

Black Emotional & Mental Health (BEAM) Collective

The Shine App: Meditation and healing app with BIPOC community in mind.

The Shine App

Sexual Health Resources:

Sac State’s Confidential Campus Advocate: (916) 278-5850

National Domestic Violence Hotline: 24/7 access to resources and support.

National Domestic Violence Hotline

Futures Without Violence: Resources for safety and support during COVID-19.

Futures Without Violence

One Love: Resources providing education around healthy and unhealthy relationships.

One Love

ATOD Resources:

SAMHSA’s National Helpline: Free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.

SAMHSA’s National Helpline

CA Smokers Helpline (1-800-662-8887 or Text "Quit Smoking" to 66819): The California Smokers’ Helpline provides free services to help you quit smoking, vaping, or chew. Free nicotine patches are available to eligible callers.

Centers for Disease Control and Prevention (CDC)

CYAN: Provides training and technical assistance to individuals, organizations, and coalitions advocating for tobacco-free spaces and communities.


Alcoholics Anonymous, Sacramento:

Alcoholics Anonymous, Sacramento

Marijuana Anonymous, Sacramento:

Marijuana Anonymous, Sacramento

Nutrition Resources:

Food Finder: a safe, secure and award-winning mobile and web app that gives people with food insecurity a way to find free food assistance programs quickly.

Food Finder

CalFresh: California's Supplemental Nutrition Assistance Program (SNAP) previously known as food stamps. Apply to get free money for food. These benefits do not need to be paid back.

Application Assistance available through the Sac State CARES Office

Direct link to the CalFresh application

California Association of Food Banks: California Association of Food Banks (CAFB) is a membership organization of 42 food banks from throughout the state with a shared mission to end hunger in California and a firm commitment to providing cutting-edge leadership in the anti-hunger community.

California Association of Food Banks

National Eating Disorder Association: The largest nonprofit organization dedicated to supporting individuals and their families affected by eating disorders. Serves as a catalyst for prevention, cures, and access to quality care.

National Eating Disorder Association

ChooseMyPlate: USDA’s MyPlate offers ideas and tips to help people create a healthier eating style that meets their individual needs and improves their health.


The Nutrition Source, Harvard T.H. Chan School of Public Health: leading authority on food and nutrition knowledge, providing science-based guidance for healthy living.

The Nutrition Source, Harvard T.H. Chan School of Public Health