Support Page Content
Faculty & Staff Student Support Referral Guide
If you are concerned about a student’s well-being, or behavior, please use the following pathways to connect them with the appropriate Sacramento State resource.
Is the student in immediate danger or experiencing a medical/mental health crisis?
If YES
(the student is in immediate danger, experiencing a medical emergency, or threatening harm to themselves or others)
CALL 911 on a campus phone or contact the Sacramento State Police Department (916) 278-6000
If NOT
Refer to Appropriate Office:
Immigration Enforcement
If you observe or are approached by a U.S. Immigration and Customs Enforcement (ICE) officer on campus, or if there are inquiries regarding immigration status and student rights.
Refer to:
Immigration Enforcement Protocols
Contact:
- Machelle Martin, VP for Human Resources | (916) 278-4400
- Bill Hébert, Dean of Students | (916) 278-6060
- Kristen Tudor, Chief of Staff | (916) 278-7737
After Hours:
Contact the University Police Department | (916) 278-6000
Protests & Student Expression
If you have questions regarding campus demonstrations, marches, or guidance on student expression and safety
Refer to:
Dean of Students Office
Contact:
deanofstudents@csus.edu
Health, Mental Health & Wellness
If a student requires medical care, mental health counseling, or after-hours virtual support
Refer to:
Student Health, Counseling & Wellness Services (SHCWS)
Resources:
Primary Care, Urgent Care, TimelyCare (24/7 Virtual Support), Mental Health Counseling, Nutrition Services and Wellness Coaching.
Contact:
(916) 278-6461
Basic Needs & Financial Hardship
If a student is experiencing food insecurity, housing instability, or an urgent Financial crisis
Refer to:
C.A.R.E.S. Office
Resources: Basic Needs Resource Center, ASI Food Pantry,
and Emergency Housing/Financial Grants.
Contact:
cares@csus.edu | (916) 278-5138
Student Conduct Violations
If a student is engaging in academic misconduct, causing classroom disruptions, or violating the Student Conduct Code in a manner that requires formal disciplinary review
Refer to:
Office of Student Conduct
Action:
Submit a conduct report via the department website
Behavioral Concerns & Conduct
If a student demonstrates concerning, distressed, or disruptive behavior that has the potential to compromise the safety of the campus community, such as threats of harm, talk of suicide, or erratic actions that disrupt University proceedings
Refer to:
Behavioral Intervention Team (BIT)
Action:
Submit a referral via the department website
Disability Access & Accommodations
If a student requires academic or housing accommodations due to a temporary or permanent disability
Refer to:
Disability Access Center (DAC)
Contact:
dac@csus.edu | (916) 278-6955
Community, Belonging & Identity
If a student is seeking peer support, identity-based communities, or cultural engagement
Refer to:
Cultural Academic Resource Centers (CARCs)
Resources:
Student Support Services and Cultural Programming.
Contact:
carc.centers@csus.edu
Mandatory Reporting Requirement
All University employees (except those designated as confidential resources) are required to report any concerns involving sexual misconduct, harassment, discrimination, or stalking to the Office of Equal Opportunity (Title IX).
Visual Referral Guide
