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AIRC Building & IRT Service Desk Hours

Fall 2020: Access, Service & Support

Updated 9/9/20: The AIRC Building remains closed in observance of COVID-19 safety guidelines, and the IRT Service Desk Team continues to provide service and support virtually. Exceptions for hybrid on-campus/virtual support are noted below. Please check back for updates.

Service Location Days Times Access
IRT Solutions & Support
IRT Service Desk Virtual Support ONLY Mon. – Fri. 8 a.m. - 5 p.m. Email servicedesk@csus.edu
Click-to-call: (916) 278-7337
Online Chat
Sat - Sun 10 a.m. - 2 p.m.
Academic Technology Center Virtual Support ONLY Mon. – Fri. 8 a.m. – 5 p.m.  Email atc@csus.edu
Click-to-call: (916) 278-7337
Online Chat
Schedule Online Consultation
Classroom Support Virtual and Limited On-Site Support  Mon. - Fri.  M-Th 8 a.m. -7:30 p.m.; 
F – 8 a.m. - 5 p.m.
Email servicedesk@csus.edu
Click-to-call: (916) 278-7337 option 1
Mediasite Recording Rooms Virtual Support ONLY Mon. – Fri. 8 a.m. – 5 p.m. Email servicedesk@csus.edu
Click-to-call: (916) 278-7337 option 1
Print Management
PrintSmart  
New! Touchless Print Release
 
Virtual Support ONLY; on-site by request Mon. – Fri. 8 a.m. – 5 p.m. Email servicedesk@csus.edu
Click-to-call: (916) 278-7337
Desktop Support Virtual Support ONLY; on-site by request Mon. – Fri. 8 a.m. – 5 p.m. Email servicedesk@csus.edu
Click-to-call: (916) 278-7337
IRT Services
IRT Computer Lab AIRC 2004 Mon. - Fri. 7:30 a.m. - 9 p.m. Limited number of lab seats; COVID-19 safety protocols
IRT Lab Remote Access Online 24/7 24/7 How To Connect
Tschannen Computer Lab TSC 1002 Mon. - Fri. 8:00 a.m. - 5 p.m. Limited number of lab seats; COVID-19 safety protocols
IRT Laptop & Equipment Checkout AIRC 2005   By appointment only Submit a Request
AIRC Building
AIRC Building 4 floors; 24/7 Study Space Mon. - Sun. CLOSED Check back for updates
Campus Holidays
AIRC & IRT Service Desk are closed
Sept. 7
Nov. 26-27
Dec. 25-31
Jan. 1, 2021