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AIRC Building & IRT Service Desk Hours

Spring 2021: Access, Service & Support

The AIRC Building continues to remain closed in observance of COVID-19 safety guidelines, and the IRT Service Desk Team continues to provide service and support virtually. Exceptions include some campus computer labs, and hybrid on-campus/virtual support (noted below). Please check back for updates for all buildings and services, as availability and hours are subject to change.

Update 2/1/21:

Service Location Days Times Access
IRT Solutions & Support
IRT Service Desk Virtual Support ONLY Mon. – Fri. 8 a.m. - 5 p.m. Email servicedesk@csus.edu
Click-to-call: (916) 278-7337 during open hours
Online Chat
Sat - Sun 10 a.m. - 2 p.m.
Academic Technology Center Virtual Support ONLY Mon. – Fri. 8 a.m. – 5 p.m.  Email atc@csus.edu
Click-to-call: (916) 278-2450
Online Chat
Schedule Online Consultation
Classroom Support Virtual Support ONLY; onsite by request Mon. - Fri.  M-Th 8 a.m. -7:30 p.m.; 
F – 8 a.m. - 5 p.m.
Email servicedesk@csus.edu
Click-to-call: (916) 278-7337
Mediasite Recording Rooms Virtual Support ONLY Mon. – Fri. 8 a.m. – 5 p.m. Email servicedesk@csus.edu
Click-to-call: (916) 278-7337
Print Management

PrintSmart Locations
Virtual Support ONLY; onsite by request Mon. – Fri. 8 a.m. – 5 p.m. Email servicedesk@csus.edu
Click-to-call: (916) 278-7337
Desktop Support Virtual Support ONLY; onsite by request Mon. – Fri. 8 a.m. – 5 p.m. Email servicedesk@csus.edu
Click-to-call: (916) 278-7337
IRT Services
IRT Computer Lab AIRC 2004 Mon. - Fri. 7:30AM-9PM  
IRT Computer Lab Remote Access Online 24/7 24/7 How To Connect
IRT Laptop & Equipment Checkout AIRC 2005   By appointment only Submit a Request
AIRC Building
AIRC Building 4 floors; 24/7 Study Space Mon. - Sun. CLOSED Check back for updates
Campus Holidays
Campus, AIRC & IRT Service Desk are closed
Jan. 1, 2021
Jan. 18, 2021
March 31, 2021
May 31, 2021