Support Page Content
ICT Review Process
ICT Criteria
An Information & Communication Technology (ICT) Procurement Request form and a CSUBUY (P2P) Request must be submitted and approved for any purchase order, credit card order, or no-cost technology item.
Procurement Scenarios
Review the steps below for ordering hardware or software as there are four different scenarios depending on what you intend to order and how to submit the order.
- Obtain a quote from the supplier. To request a product evaluation or recommendation, Technology Recommendations and Quotes – IRT Support Portal. Please direct P2P questions to csubuy-p2p@csus.edu.
- Submit the Standard Device ICT Request with the quote attached. The request will be routed for the necessary IT Review.
- When the request has been approved, you will receive an email with an approval PDF to be attached to your P2P requisition.
- Log in to CSUBUY (P2P) at CSUBUY P2P.
- Ensure that you are in the correct shopping persona for the business unit to which you will be charging the purchase and that your cart is empty of any previous shopping items.
- In the "IT/Electronics" section, complete the IT Hardware Request form.
- Proceed to checkout. This is where you will enter the applicable chartfield information and attach the quote.
- Submit the requisition which will be routed to the appropriate Approver, IT Reviewer(s), and finally Procurement.
- When the Requisition has been approved, a purchase order will be created, and the supplier will be notified. The supplier will charge for your items once they have shipped.
- Once the items are received, the Requester must log back into P2P to create a receipt. Reminder: laptops, desktops, tablets, and external storage devices if they will store Level 1 data must receive an asset tag. If you receive the items directly, immediately submit a Stock Received Report to coordinate adding an asset tag and for configuration prior to use.
- Once the receipt is created, the payment will be made, and the expense will be posted to the chartfield entered on the requisition.
- Obtain a quote from the supplier. To request a product evaluation or recommendation, visit the General IT Consultation / New Service Request Form. Please direct P2P questions to csubuy-p2p@csus.edu. Review these Instructions for Completion prior to beginning.
- Submit the ICT ServiceNow Request with the quote, VPAT, and HECVAT attached (if applicable).
- The request will be routed to the necessary IT Reviewers.
- When the request has been approved, you will receive an email with an approval PDF to be attached to your P2P requisition.
- Log in to CSUBUY (P2P).
- Ensure you are in the correct shopping persona for the business unit to which you will be charging the purchase and that your cart is empty of any previous shopping items.
- In the "IT/Electronics" section, complete either the IT Hardware Request form or the IT Software Request form.
- Proceed to checkout. This is where you will enter the applicable chartfield information and attach the quote.
- Submit the requisition which will be routed to the appropriate Approver, IT Reviewer(s), and finally Procurement.
- When the Requisition has been approved, a purchase order will be created, and the supplier will be notified. The supplier will charge for your items once they have shipped.
- For hardware, once the items are received, the Requester must log back into P2P to create a receipt. Reminder: laptops, desktops, tablets, and external storage devices that will store Level 1 data must receive an asset tag. If you receive the items directly, immediately submit a Stock Received Report to coordinate adding an asset tag and for configuration prior to use.
- For software, the Requester will receive a notice to approve from CSUBUY (P2P). The Requester will need to log in and approve the voucher. This approval confirms that the service has been initiated.
- The payment will be made, and the expense will be posted to the chartfield entered on the requisition.
- Obtain a quote from the supplier. If a technology evaluation or recommendation is needed, visit the General IT Consultation / New Service Request Form. Review these Instructions for Completion.
- Submit the ICT ServiceNow Request with the quote, VPAT, and HECVAT attached (if applicable).
- The request will be routed to the necessary IT Reviewers.
- When the request has been approved, you will receive an email with an approval PDF for your department records.
The P2P system is currently not optimized for ProCard purchases. This is the current campus solution to enable all acquisitions to be recorded in the same system of record. Thank you in advance for your flexibility and understanding.
- Obtain a quote from the supplier. To request a product evaluation or recommendation, visit the General IT Consultation / New Service Request form. Please direct P2P questions to csubuy-p2p@csus.edu. Review these Instructions for Completion.
- Submit the ICT ServiceNow Request with the quote, VPAT, and HECVAT attached (if applicable).
- The request will be routed to the necessary IT Reviewers.
- When the request has been approved, you will receive an email with an approval PDF to be attached to your P2P requisition.
- Log in to CSUBUY (P2P). Change to the appropriate shopping persona before proceeding listed under the "User" icon in the top right or the "View My profile" option. Please ensure your cart is empty.
- For no-cost or free software requests,enter the unit cost as $0.00. Select the Supplier “*Supplier Not Known”. A requisition must be submitted in P2P, even if there is no cost or if the payment will be made by ProCard or alternative method. Clearly note in the Comments section that the department plans to pay using their ProCard/alternate method.
- Procurement will reject the requisition to prevent PO distribution. The workflow and documentation will still be retained in P2P. It does not mean that your purchase has not been approved! If the request is approved (rejected), you will receive an email detailing the approval via a P2P comment.
- Proceed with ProCard purchase.
- For ProCard reconciliation, print the summary of the requisition to PDF,which includes the IT approval confirmation, by clicking on the printer icon in the requisition (top right), and then click the “Print” button to print or save to PDF. Include the requisition summary PDF with your monthly ProCard reconciliation submission to the Procurement & Contract Services Department.
ICT Required & Excluded Items
| ICT Review Required | Excluded from ICT Review |
|---|---|
| Cameras | Personal use webcams, handheld cameras, lenses, photo accessories |
| Computers: Desktop, Laptop, Tablet | Apps (personal device/for individual use) |
| Copiers | Assistive Technology Products (installed on a local desktop, no access to server, University data, or Cloud accounts) |
| In-House Developed Applications | |
| Kiosks | Microphones, speakers, headphones, headsets, earpods |
| Portable Projectors | Keyboards, mouse, trackballs, trackpads, stylus pens/pencils |
| Printers | Docking stations, USB Hubs, |
| Smart Phones | Adapters |
| Software, Cloud Services, Mobile Apps (including freeware and renewals) | Computer Monitors & Displays, televisions, projectors (permanently mounted) |
| Telecommunications Products (such as internet hotspots or wireless equipment) | Hard drives, USB drives, CDs, DVDs (blank, unused) |
| Transaction Machines (such as credit card readers/payment terminals and devices) | Audio or video cards |
| Web Content applications, products or services | Installation equipment (cables, wall mounts and brackets) |
| Video materials produced by University Communications |
Supplemental Documentation
Depending on the item type and its intended use, your ICT Review may require additional forms and documentation. Many higher-ed serving companies have these forms prepared in advance for their products and services, so be sure and ask!
Tip: Gathering these forms in advance can help reduce ICT Review processing time.
Accessibility
The following supplemental forms may be required as part of your ICT Review:
- 508 Acknowledgment Statement for Services
- Accessibility Conformance Report for Products (completed VPAT)
- Temporary Alternative Access Plan (TAAP)
Information Security
Some products/services – such as cloud-hosted software or tools – may require additional security review forms, such as:
Get Support
Depending on your area, you can contact your division/college IT Consultant, or the IRT Service Desk Team for support.