MESSAGE FROM THE VICE PRESIDENT
Message from the Vice President
As you read through this edition of the ABA FOCUS newsletter, you will see that ABA is engaged in many activities that are making a difference for Sacramento State. Convenience options for parking, improved ticketing software and sustainability efforts that engage students in supporting a “green” campus environment are all evidence that our staff is fully engaged in Redefining the Possible here on campus.
Customer service is "front and center" in ABA and, this week, at our Staff Professionals meeting, I was inspired by stories of ABA’s families that describe conscientious efforts division-wide to improve services for the campus community.
I am proud of ABA’s widespread willingness to seek feedback, form partnerships, and improve relationships with customers, all as a way to make the University a great place to teach, learn and work. It is exciting to see such enthusiasm for customer service catch fire. This is indicative of the energy and commitment that has come to define ABA.
"As we approach the end of another academic year, ABA is readying itself for a busy season of year-end financial activities, facilities upgrades, and all that student registration for the fall entails. I know this work will mark the summer months for many of you. For others, this time may provide opportunities for planning upcoming initiatives, or taking long-awaited vacations to refresh the spirit.
Master Plan renewal plans have just begun, with preliminary design sketches and plans expected during the summer. There will be many exciting decisions to weigh, as we lay out the University’s path for the next few years. I will be sharing more information as it is available, and look forward to hearing your ideas. Everyone’s voice should be heard as we embark on this important endeavor to reshape the physical environment
I hope you will enjoy reading about colleagues who have been recognized for their work this year, through awards, or acknowledgement in ABA’s Thank You Blog. Let’s give them all a round of applause.
Thank you again for your commitment to ABA and the University. I look forward to seeing you at the annual spring social and barbecue later this month.