California State University, Sacramento

Skip to Main Content

ECS Computing Services & Tech Shop College of Engineering & Computer Science

Support Page Content

ECS Help Desk

Our Helpdesk Student Assistants can be found in RVR 2011 & RVR 2016 to assist you during RVR building hours. They can assist you with a variety of issues including ECS Account issues, Hydra connection issues, printing problems, etc.

Our System Support Assistants are assigned to troubleshoot problems that would take too long for the Helpdesk Assistants to fix.

Be advised Helpdesk Assistants are often called away from the desk to diagnose a problem and gather information for System Support. If no one is present please call or email:

ECS Helpdesk Student Assistants

(916) 278-6690
ecs-systemsupport@csus.edu

ECS Helpdesk Schedule

ECS System Support Student Assistants

(916) 278-2858
ecs-systemsupport@csus.edu

ECS System Support Schedule

ECS Portal

ECS Portal includes but is not limited to:

  • MSDN Academic Alliance
  • VMware webstore
  • ECS Change Password
  • Tech shop work orders

RVR & SCL Building Hours

Monday: 7 am - 9:30 pm
Tuesday: 7 am - 9:30 pm
Wednesday: 7 am - 9:30 pm
Thursday: 7 am - 9:30 pm
Friday: 7 am - 7:30 pm
Saturday: 11 am - 2 pm
Sunday: Closed

Lab Maps

RVR_2011
RVR_2013
RVR_4001
RVR_4003
RVR_5029
SCL_1208
SCL_1218

ECS Lab Hours

RVR 2011
Monday: 7 am - 10 pm
Tuesday: 7 am - 10 pm
Wednesday: 7 am - 10 pm
Thursday: 7 am - 10 pm
Friday: 7 am - 7:30 pm
Saturday: 11 am - 2 pm
Sunday: Closed

SCL 1234
keyfob access during the following hours
Monday: 7 am - 10 pm
Tuesday: 7 am - 10 pm
Wednesday: 7 am - 10 pm
Thursday: 7 am - 10 pm
Friday: 7 am - 7:30 pm
Saturday: 11 pm - 2 pm
Sunday: Closed

SCL 1208
Key fob access 24/7