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Crisis Assistance & Resource Education Support (CARES) Division of Student Affairs


About Crisis Assistance & Resource Education Support (CARES)

Help is just a visit, a phone call or an email away

The Sacramento State CARES office provides support to students who are in crisis or experiencing unique challenges to their education. We coordinate referrals to campus and community resources and offer follow-up support to address a variety of issues including, but not limited to:

  • Transportation Barriers
  • Mental Health & Wellness
  • Physical Health & Wellness

The CARES office is open Monday-Thursday from 8 am - 5 pm, and Friday from 9:30 am - 4:30 pm. Case Managers meet by appointment. View the Make an Appointment Instructions.

Make An Appointment

Appointments check in at Primary Care, 2nd floor of The WELL.

Emergency Financial Resources

Emergency Grants are non-qualified scholarships designed to assist students who are experiencing problems in their academics because of serious financial challenges affecting their basic needs. Categories for emergency grants include: Eviction Avoidance and Rapid Move-In Support, Transportation barriers, Course Materials, Technology, Utilities, Food Support, and Childcare. Please note that emergency grants are non-qualified scholarships and will impact a student’s financial aid. To be considered for an emergency grant and learn if your specific situation meets qualifications, please make an appointment to meet with a case manager via the link above.

*Emergency grants will not be accepted until after the university census date (fourth Friday of each semester)

Emergency Grant Documentation Criteria

To submit additional documentation, please use the Secure Document Submission Tool


The Seth Nelsen Student Emergency Grant (x12750) supports students who are experiencing one-time financial challenges. This fund helps cover unexpected expenses that impact a student’s enrollment. This fund is in memory of Seth Nelsen, the son of Sacramento State President Robert Nelsen and his wife Jody Nelsen, who lost their son to suicide. They remain committed to helping students in crisis, such as supporting this fund. Donate to The Student Emergency Grant

The Student Emergency Housing Fund (x12870) supports students who are currently residing in our short-term emergency housing program. Donations to this fund help pay for meals and housing support for students in one-time, unexpected housing emergencies that impact their enrollment. Donate to The Student Emergency Housing Fund

Campus Services

Find Us

CARES/Basic Needs
The WELL, Office 1031
M–Th: 8a.m. – 5p.m., F: 9:30a.m. – 4:30p.m.

Contact Us

Phone: (916) 278-5138

Meet Us