California State University, Sacramento

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Living on Campus Housing

Support Page Content

Housing Technology Services

Housing Technology Services provides technology support to on-campus Hornets living at North Village. If you live in North Village (American Riverview Courtyard, Desmond, Draper, Jenkins, Riverview, Sierra, Sutter) and need technology assistance, please submit a ticket using the Housing Technology Service Ticket.

Our Services:

  • TV - Smart TV
  • Gaming Console - Connection
  • Hornet Cinema
  • Device Connectivity
  • Xfinity On-Campus & DVR Service

Your Connection to On-Campus Living Network

HornetHousing Portal

Connect With Us On Social Media

Housing Technology Service Ticket

Student Internet Connectivity Guide

Campus Technology Resources

You can also contact the Information Resources & Technology office directly at (916) 278-7337 during university business hours.

Information Resources & Technology
AIRC, 2nd Floor, Room 2005
Mon. - Fri., 8 a.m. - 5 p.m.

Phone: (916) 278-7337

Computing and Network Service Requests:

Compliance, Safety, and Policies:

TV & Gaming

TV – Smart TV Setup

Students in North Village: simply connect your TV to the cable outlet using an RG-6 coaxial cable. Make sure that you have set your TV for cable or CATV (vs antenna) and performed an auto program (sometimes called channel setup). If you find that your TV is still not working, please submit a repair ticket through our Housing Technology Service Ticket system.

*Please note that Riverview does not have an RG-6 Coax connection. Please see the Xfinity on Campus & DVR Service section for information on connecting to a TV.

Gaming Console - Connection

You may use game consoles in North Village through our wireless Saclink network. In order to get connected, please submit a repair ticket through our Housing Technology Service Ticket system.

For wired connections, you are only permitted to use a single network jack located in your bed space.

It is encouraged that you use the wireless network for gaming. To use the wireless network, you must register the MAC address of your console before connecting it to the Saclink wireless network. The MAC address can typically be found under network or internet settings in the user interface for your particular console. Note that students are only allowed 1 (ONE) ethernet port per bed space. This means that between two roommates, each roommate is allowed one active port each.

POLICY: Unless otherwise notified, all ethernet ports in the living rooms/common spaces are INACTIVE. Ethernet ports are only permitted to be activated within student rooms. Also, voice chat features in gaming consoles are disabled via ethernet due to network limitations.

For more information on wireless connections, please visit refer to the Student Connectivity Guide for guidance on how to connect your device and find its MAC address.

Students gathered around a laptop

Device Connectivity

Connectivity services ensure that devices on campus are properly configured, perform as expected, and secure to communicate with campus technology resources. This includes the following types of devices:

  • Facilities IoT Devices: Facilities and climate automation such as smart locks and thermostats.
  • Personal Smart Devices and Appliances: Gaming consoles such as a Playstation, Nintendo, or Xbox.
  • University Managed Devices: University workstations, phones, photocopier/fax machines, TVs, Kiosks, among many others.

Devices permitted on the network:

  • Gaming Consoles
  • Smart TVs
  • Laptops
  • Mobile Devices

Devices NOT permitted on the network:

  • Personal Wireless Printers (you will have to USB cable to your PC),
  • Google Chromecast/Home, Airplay
  • Personal Wi-Fi extenders/modems/routers/switch/hub/etc,
  • Voice automation devices such as Alexa & Google Home.

Connecting Internet

There are two networks: Eduroam and SacLink

  • Eduroam:
    • Used to connect computers, laptops, cellphones, tablets
    • Sign in with personal Sac State credentials: & password
  • SacLink:

Xfinity On Campus & DVR Service

Enjoy all your favorite channels included with your on-campus housing. Get TV on your terms, from premium shows to nonstop live sports. All from Xfinity.

The cable TV system offers a comprehensive lineup of over 120 channels and programming customized for our campus. Choose from entertainment, movies, sports, news, and many international stations. Check out our TV Listings for all the details.

You may access Xfinity on campus using the link below. If you would like to connect to your Television set using Xfinity on campus, you will need a Roku box and download the Xfinity app. You may also use your smartphone with an HDMI connector to your TV.

Xfinity On-Campus

Channel Number Channel Name Channel Number Channel Name
1 Xfinity on Demand 62 TLC
2 HSN 63 Discovery Channel
3 KCRA (NBC) 64 History
4 KQCA (My TV) 65 NBC Sports Network
5 KUVS (Univision) 66 AMC
6 KVIE (PBS) 68 Bravo
7 KVIE Two 69 A&E
9 QVC 71 VH1
10 KXTV (ABC) 72 CMT
11 KSPX (ION) 73 BET
12 KMAX (CW) 95 C-SPAN
13 KOVR (CBS) 96 Religious Access
14 Local Programming 97 C-SPAN 2
15 Educational Access 98 C-SPAN 3
16 Educational Access 102 The Weather Channel
17 Public Access 103 Leased Access
18 Public Access 104 Comcast Hometown Network
19 Galavisión 108 The California Channel
20 Religious Access 111 TVGN
23 KTFK (UniMás) 116 Jewelry Television
24 KTNC (Estrella) 119 Sprout
25 KCSO (Telemundo) 130 FOX Business Network
31 FOX Sports 1 149 MoviePlex
32 ESPN 160 Jewelry Television
33 ESPN 2 161 GSN
34 CSN California 162 BBC America
35 Golf Channel 164 ShopHQ
36 CSN Bay Area 186 Hallmark Channel
37 MSNBC 189 KTXL AntennaTV
38 Bloomberg TV 190 KVIE Two
39 FOX News Channel 191 KXTV Weather
40 CNN 192 KVIE Vme
41 HLN 193 KCRA MeTV
42 CNBC 194 KSAO (Mundo FOX)
43 TBS 196 KSTV (Azteca)
44 TNT 198 KQCA ThisTV
45 USA 220 Oprah Winfrey Network
46 Lifetime 230 TBN
47 GSN 233 EWTN
48 ABC Family 238 KBTV (Crossings TV)
49 Cartoon Network 271 Investigation Discovery
50 Nickelodeon 275 fyi
51 Disney Channel 276 H2
52 TV Land 401 FXX
53 Animal Planet 408 FOX Sports 1
54 Syfy 482 Up TV
55 Comedy Central 500 Hallmark Movies & Mysteries
56 E! 502 WE tv
57 FX 504 LMN
58 SPIKE 599 XFINITY Latino Entertainment
59 Equire Network 670 KSAO (Mundo FOX)
60 Food Network  550-560  HBO Channels