If you’re approved for remote work (telecommuting) by your manager, campus supports a variety of technology resources and tools to help you connect securely.

Remote Access Checklist

Test your access to the campus-supported tools and resources you’ll need to do your work remotely. You should be able to do the following off-campus from a University-managed or personal device:

1. Authenticate via Duo from off-campus
2. Connect to Global Protect VPN
3. Access Microsoft 365 tools
4. Access Zoom for web conferencing
5. Access My Sac State
6. Access any critical software/tools necessary for your work

Review the Remote-Ready Checklist

Need Equipment?

If you need to checkout a laptop or other equipment to do your work remotely, the Laptop & Equipment Checkout Program is a resource for you. Items are available on a first-come, first-served basis by request, and include:

• PC and Mac laptops
• Headsets, webcams, internet hotspots, document cameras, and more.

Laptop & Equipment Checkout Program

Connect Securely to Campus Resources

Whether you’re using a University-managed device or your personal computer/device, these steps and tools are essential for ensuring a secure connection to campus resources.

• Using your University-managed device(s) or equipment? Your work device is already imaged and provides proper security
• Using a personal computer/device(s)? Review IT Security Guidance for Remote Access and Personal Device Security Guidelines.

Global Protect VPN

• Need to map to SacFiles (U: drive) or department share drives? Global Protect Virtual Private Network (VPN) is required, and is typically installed on every University-managed device. If not (or you're using a personal device), you can download Duo.
• Connecting to our campus VPN is also a recommended security best practice when you are using a public wireless network (like at hotel or a coffee shop).

Remote Computer Lab Access to Campus Software

• Remote Computer Lab Access allows you to tap into the full suite of campus computer lab software from your work or personal device.

Email, Web Conferencing & Collaboration

Web Conferencing Tools

Stay connected through campus-supported online and web-based tools:

• Zoom
• Microsoft Teams

Hybrid Meetings: How To's for Hosting & Attending

Mail & Collaboration Tools

Sac State Email via Outlook

There are three ways you can send/receive email using your Sac State Account:

1. Add your CSUS account to your mobile device's mailbox
2. Download the Office 365 app
3. Open a web browser and login to portal.office.com with your SacLink credentials (username@csus.edu).

Microsoft 365 Tools

In addition to the Microsoft essentials like Word, Excel, Outlook, and PowerPoint, we recommend using:

• Teams For collaboration, small or large group project management, file sharing, web conferencing, and app-to-app phone calls
• OneDrive For online file collaboration/editing, file storage, and live document sharing options

Microsoft 365 Tools

Call Forwarding & Voicemail

We offer a variety of ways to forward and manage phone calls and voicemail to support remote work:

• Call Forwarding
• Manage Voicemail Settings
• Request a Softphone on your Desktop
• Bookmark the Campus Directory

Important: If you have your business (desk) phone set as your Duo verification method, you’ll need to select a new method for off-campus purposes. This might include the Duo app on your mobile device, a mobile phone number, or a keychain token. Contact the IRT Service Desk to discuss which option works best for you.

Get Support

The IRT Service Desk Team will continue virtual operations, but offers a number of ways to get support during and after support hours.

• Open a Service Ticket
• Online Chat

• Click-to-call the IRT Service Desk Team
• AIRC Building + IRT Service Desk Hours