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Staff Tech Resources

Welcome (or welcome back)!

Whether in-person, hybrid, or remote, however you're working we’ve rounded up the essential technology resources, links, and support you need.

Essentials for Fall 2022

Acrobat Sign Training

New to using this digital signature tool (formerly known as Adobe Sign), need a refresher, or looking for advanced techniques? Check out these resources and training opportunities.

Acrobat Sign Resources & Training

Always-On VPN

Rather than always needing to connect to Global Protect VPN each work day, this summer we launched "Always-On" VPN to provide 24/7 protection for your University-managed PC device and eliminate a manual step from your workday! Mac users stay tuned - "Always-On" is coming soon! In the meantime, continue to login to Global Protect as usual.

Modern Authentication for Outlook Email

This October, Microsoft will enforce modern authentication in order to access campus email. You're already familiar with modern auth through the Single Sign-On and Duo steps you use to log in to campus systems. Now you'll need to upgrade your email client(s) on your devices from basic authentication (username and password) to a campus-supported version to continue accessing your campus email. This includes personal devices you use to access your campus email.

Check Your Device Readiness

Workstation Refresh

laptop graphicWe've been busy working with colleges and divisions to provide updated laptops, docking stations and monitors for almost half of campus staff and faculty. Strategically moving away from fixed desktop computers in favor of a laptop standard will help ensure continuity for remote work under both expected — and unexpected — circumstances!

Digital Transformation Tools

graphic: onbase logoOver the summer, we redesigned the OnBase forms library to include helpful search and other functionality (form description, who to contact) to make it easier to find Staff OnBase forms.

OnBase How To's

Report Phishing

graphic: phish me reporter

Cyberattacks hit inboxes frequently - brush up on what to look for at our online phishing resources, and be sure to report anything suspicious using the PhishMe Reporter button in your Outlook menu.

Your Sac State Account & Password

Resources to manage your SacLink account, see password reset options, enroll in Duo multi-factor authentication, and learn about your Employee Center on My Sac State.

Manage My Campus Account

Internet Connection Options

Your devices should automatically recognize and connect to eduroam, our official campus internet. If you have new devices - or just new to being on campus - our campus wireless section covers device-specific connection instructions.

In addition to on-campus options, there are off-campus alternatives available.

Campus Wireless & Remote Internet Options

Wi-Fi 6 & Expanded Campus Coverage

We continue to upgrade more campus buildings to the new standard, Wi-Fi 6. Depending on the age of your personal device(s) you bring to campus, you may need some driver updates.

Find out which buildings offer this even faster internet connection, and what you need to know to ensure your devices such as laptops and mobile phones can tap in!

Which Campus Buildings have Wi-Fi 6?

In addition, the IRT Network Team has been hard at work expanding campus coverage to help facilitate outdoor activities, studies, and more.

View Campus Wi-Fi Map

Technology Tools

logo: onbase

By now, you're familiar with essentials like Zoom, Microsoft 365, and Acrobat Sign but how can learn about all campus-supported tools?

Our searchable Software & Tools Catalog is your go-to for helpful how to's and other get-started resources:

Software & Tools Catalog

Hybrid Meetings

Web Conferencing Tools

graphic: hybrid meeting tips staff faculty flyer

Campus is back open but hybrid meetings are here to stay. We've rounded up best practices for scheduling, attending, and how to use advanced features including live transcription for accessibility.

Hybrid Meetings: How To's for Hosting & Attending

Laptop Checkout

If you need a laptop for long-term use this semester, the Laptop Checkout Program will continue be a resource for staff.

Learn more and the process for requesting a long-term laptop loan: Laptop Checkout Program

Get Support

Either contact your area IT Consultant (ITC) or connect with the IRT Service Desk Team: