Support Page Content
Faculty Tech Resources
Welcome (or welcome back)!
Whether in-person, hybrid, or remote, however you're delivering instruction we’ve rounded up the essential technology resources, links, and support you need.
Essentials for Spring 2023
Is your ENS Contact Information Current?
A new semester often brings other changes. Make sure we can always alert you in the event of an emergency by checking and/or updating your Emergency Notification System (ENS) contact information including phone numbers and email addresses.
Verify ENS contact information
Teaching with Technology
What's new in the classrooms? Discover what campus learning spaces have to offer, and how to use it!
- Get to know Gradescope
- Panopto replaced Mediasite as Sacramento State's official lecture capture platform.
Software Training Opportunities
Are you new to (or need a refresher) on these essential tools? Bookmark helpful resources and/or attend an upcoming virtual training session:
Acrobat Sign Resources & Training
Accessible Course Design & Materials Resources & Support
Be proactive in your approach to supporting accessibility - use the built-in Ally tool in Canvas to check whether instructional materials you’ve uploaded are accessible.
- Learn about accessibility tools in Canvas including Ally and Rich Content Editor
- Universal Design for Learning (UDL) Resource
- Course Materials Remediation Services
Always-On VPN
Rather than always needing to connect to Global Protect VPN each work day, University-managed PC's participate in "Always-On" VPN to ensure secure browser sessions.
Stay tuned, Mac users - "Always-On" is coming soon! In the meantime, continue to login to Global Protect as usual.
Farewell, IE. Hello, Edge!
Heads up for Windows users: as of June 2022, Internet Explorer (IE) 11 is out of support, and Microsoft's February 14, 2023 patch release replaced IE with Edge on all University-managed devices anywhere IE is used. Be sure and check that your personal devices are also updated.
To Do’s
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If you still have content designed for IE incorporated into your courses, you’ll need to revise them to ensure your students can access them on their personal machines.
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Questions or need support? Contact the IRT Service Desk Team.
Modern Authentication for Outlook Email
Microsoft now requires modern authentication to access campus email. You're already familiar with modern auth through the Single Sign-On and Duo steps you use to log in to campus systems. If you haven't already, upgrade your email client(s) on your devices from basic authentication (username and password) to a campus-supported version to continue accessing your campus email. This includes personal devices you use to access your campus email.
Workstation Refresh
We continue to work with colleges and divisions to provide updated laptops, docking stations and monitors campus staff and faculty.
Strategically moving away from fixed desktop computers in favor of a laptop standard helps ensure continuity in all circumstances.
Digital Transformation Tools
Check out the growing OnBase forms library which includes helpful search and other functionalities (form description, who to contact) to make it easier to find Faculty/Staff OnBase forms. OnBase How To's
Report Phishing
Cyberattacks hit inboxes frequently - brush up on what to look for at our online phishing resources, and be sure to report anything suspicious using the PhishMe Reporter button in your Outlook menu.
For Your Students
- Student poster printing and other coursework printing is available through University Print or The Lab at the University Union.
- Point students to the Student Online Technology Resource (OTR) to help them navigate Canvas, Zoom, and other coursework tools.
Students also have their own specific resources - point them here!
Sac State Account, Password & Duo
Resources to manage your SacLink (Sac State) account, see password reset options, enroll in Duo multi-factor authentication, and learn about your Faculty Center on My Sac State.
Duo Housekeeping
Switch to Duo Mobile App
If you're still having your Duo authentication calls sent to a campus desk phone or mobile phone, we encourage you to switch to the easier option of the Duo mobile app. Most of us always have our mobile devices on us, which makes it possible to authenticate anywhere we are - a huge plus with our often hybrid work schedules.
How to Switch to Duo Mobile App
Need to Add a New Device?
Do you have a new device (or need to change) for your Duo authenticatin process? Follow these steps to add a new device:
Duo Flooding Scam
A new phishing scheme involves a scammer sending you a Duo push notification you didn't originate, which may mean your Sac State account has been compromised. Don't accept any unusual Duo pushes - and follow these tips to protect yourself from Duo flooding scams.
Internet Connection Options
On campus, your devices should automatically recognize and connect to eduroam, our official campus internet. If you have new devices - or just new to being on campus - our campus wireless section covers device-specific connection instructions.
In addition to on-campus options, the campus closure necessitated additional options for supporting remote operations. Whether on-campus or working remotely, learn more about off-campus alternatives.
Campus Wireless & Remote Internet Options
Wi-Fi 6 & Expanded Campus Coverage
This spring, there are even more campus hotspots and our Wi-Fi 6project is completed! Next up - a comprehensive Campus Network Infrastructure Upgrade Project that will extend through Spring 2023.
Pro tip: Depending on the age of your personal device(s) you bring to campus, you may need some driver updates to ensure your devices (laptops and mobile phones) can tap in!
Academic Technology Resources
The IRT Academic Technology Services (ATS) team is your go-to resource for using instructional technology, and offers drop-in virtual and scheduled one-on-one consultations in addition to helpful DIY resources through the Online Teaching Resources (OTR) guide.
Academic Technology Resources & Support
- Learning instructional technology tools - in and out of the classroom
- Empowering you to use the technology supporting in-person, hybrid, and hyflex modalities
- Universal Design for Learning (UDL) principles
- Creating digitally accessible, inclusive course materials to support all learners
- Course material remediation support
- Collaborative faculty support programming and learning communities in partnership with the Center for Teaching and Learning
Classroom Technology
Traditional, Hybrid, HyFlex - learn how to use the technology in University learning spaces. Check out DIY and consultation opportunities.
Want to test out classroom technology? Schedule a consultation with the IRT Learning Space Services (LSS) team, where you can practice with the tools within an on-campus training room.
Hybrid Meetings
New or need a refresher? This one-sheet shares best practices for each web conferencing tool.
While designed with campus staff and faculty attendees in mind, the "Hybrid Meetings: How To's for Hosting & Attending" flyer is also useful for your students, including helpful tips for structuring remote learning recordings to help optimize student access and engagement. Also visit the Zoom faculty resources for a deeper dive.
- Zoom - includes a Canvas integration
- Microsoft Teams
Laptop Checkout
Whether you're on campus using your own device (BYOD), are using a department-issued University-managed device, or have a long-term loan through the Laptop Checkout program, this program will continue to be a resource for you and your students.
Device Checkout Guidelines
- No longer need the laptop? Please return it to either your department or to the IRT Service Desk Team at your soonest convenience to help create opportunities for our campus community.
- Still need it? If you continue to need a checked out laptop, please arrange for longer checkout.
Get Support
Connect with your colleagues by joining the Educators Using Technology Microsoft Teams group or reach out for technical support:
Schedule a Consultation